FREQUENTLY ASKED QUESTIONS - FAT ASS SHIRTS

THE BITCH FELL OFF

Is the information I send you is kept with the highest security, ESPECIALLY my credit card number?

Identity thieves are going to have a harder time than usual if they're trying to get your information from us. As soon as you've added an item to your cart, the shopping cart automatically takes you to an entirely secure location on a separate server that no one has access to. They can't steal what they can't see. If you are STILL having doubts about ordering from us using our 100% Secure Shipping Cart software, then please call us and place your order with us live, toll free, at 1-888-687-4478. Toll free for our customers who are residential to the U.S.A. If you are calling in an International Order, then please call 1-731-588-5690.

Instances In Which Refunds Will Be Charged A Restocking Fee

We are happy to do any exchanges that you require to make you happy with your purchase. If the only thing that will make you happy is a total refund, and there is nothing wrong with the shirts you just ordered, then there will be a percentage of your refund money withheld as a restocking fee. Shipping and Handling is never refundable.
Order TotalRestocking Fee
$1 - $1000%
$101 - $49920%
$500 - $99930%
$1000+50%

A Message To Future Customers About The Importance Of Quality.

Sometimes, paying a couple of dollars more for something you want to last isn't a bad thing. A cheaper price usually means a cheaper product, and you'll find that all-too evident when ordering from other Internet retailers. We are determined not to be just some random shirt store on the Internet that pumps out a shoddy product and expects people to come back for seconds. No, we want to develop a relationship of trust with our customer base that results in a lifetime of purchases. You may be trying our shirts for the very first time, and that's okay. We know you'll be back because no one else strives to make their customer base as happy as we do. We stand by our shirts with a 100% satisfaction guarantee. All of the standard men's tees we sell are printed on the highest grade of 6.1 ounce cotton we could find, because we know that is what our customer expects from us.

Having Issues With Ordering?

It's usually caused when your billing information is not entered EXACTLY like they have it at the credit card company. Check this first. If you are sure your order should be going through, run through this short list.
  1. I know you just did this, but you should probably check it again! Look up the billing address on the card you're using and copy it directly into the billing address entry on your order form.
  2. Sometimes your banking information hasn't caught up yet if you've moved recently, so you might want to try using your previous address.
  3. Still getting a rejected from our cart? Perhaps you should try a different card.
  4. We are here to help! United States residents can contact us Toll Free at 1-888-687-4478. We are available to help you between the hours of 9am and 6pm Central.

Why Can't I Get The Shirts I Want To Order To Appear In The Shopping Cart?

No matter where you buy things on the Internet, you're going to have to sanction cookies for the shopping cart to register your purchases. If you are having this problem, then the security settings are far too high for us to process your order through the browser you are using. That will definitely have to change. You can turn these off by following this path of mouse clicks at the top line of your browser: TOOLS, then OPTIONS, then PRIVACY (instructions). You could also call us at 1-888-687-4478 TOLL FREE from 9 to 6 CST.

What is your privacy policy?

I would love to explain our Privacy Standards because it's the easiest question for me to answer! We NEVER use your name, address, or email for anything except to ensure your order reaches you in a timely manner.

How can I tell how the shirt(s) will fit?

size chart

Can I please have my shirts printed on the backs?

We can easily put our excellent t-shirt designs on the back of any of the tees you purchase, so feel free to leave a message for us in the comment section of your order form that back-printed shirts are what you want, and we will do that for you at no charge.

I would really love to get some shirts, but I don't feel comfortable giving out my credit card information on the Internet. Are there other payment options like money orders?

We definitely want your business! We understand that not everyone has a credit or debit card, so we will definitely take your order with a money order! Here's how...
  1. The first order of business is deciding what to buy. Pick out what shirts you want to buy, what color you want them to be, and what size. E-mail us by CLICKING THIS with that information and indicating your desire to send in a Money Order via mail for your purchase.
  2. After we get your email, we will send a reply that will include the total amount owed including shipping costs, along with the address you should send your payment to.
  3. When you get your money order, you'll need to put it in an envelope with the invoice that you got in your email and send it off. We'll ship your order ASAP when we get your mail in our hands.

I really want to know, how long does it take you to put my shirts in the mail after I pay for my shirts?

There are lots of companies out there that will wait upwards of two weeks before they process your order and ship it, but that's not how we do things around here. We always ship within 24 hours of getting a customer's order. We have hours of operation on Mon. thru Fri. between the times of 7 am and 3 pm. Orders do not ship on Sat. or Sun. Also, it stands to reason that any holiday the post office doesn't work...neither do we. Those exceptions aside, we always ship your shirts within 24 hours of your payment. Orders that are made on weekends or federal holidays will be advanced the following business day. They will be made the day after that and shipped the same day it is made. We pride ourselves on keeping a fully stocked warehouse here, and the vast majority of the orders that come in are ready to be made and shipped quickly. We scarcely ever need to order supplies for an order to be completed, but if we do it usually only takes a couple of days for us to restock and ship your order. Even if we have to reorder supplies, this will only set your order back a couple of days and you will still receive your purchases much faster than if you had ordered from some other site.

If you've waited until the last minute to buy a gift, or if you need your shirts for a special occasion in a very short amount of time, there are several shipping options open to you when you order.

If you are a resident of the U.S.A., then you can pick from three different shipping options that we've made available.

  1. Standard Shipments are faster than almost anyone else out there because of our fast processing, making our shipments in only THREE to EIGHT business days.
  2. Expedited shipping will take 2 to 3 business days to arrive.
  3. Express Shipping is our fastest shipping available, and takes just 1-2 Postal Shipping Days.
ITEM OF INTEREST! Hawaiian and Alaskan shipments will always be shipped with Priority Mail and arrive into you waiting hands anywhere from 5-10 working days. These approximated shipping times do not include certain considerations for out-of-stock items and processing times. You can choose to give your e-mail address to us when you place your order, and we will e-mail the shipping info to you at the time your order ships. Sorry, but this service is unavailable for Alaska, Hawaii, and orders outside of the U.S.

I have some very good news to our fans in the countries of New Zealand, Australia, Northern Ireland, Denmark, Germany, the Netherlands, Finland, Great Britain, Canada, Sweden, and Norway! We definitely ship to you with International postage! for those using our International Shipping options, please be patient and allow for 4 to 8 weeks for your order to reach you. This is especially true during the Holiday shipping rush. Do not expect your orders in a week if you order Internationally! If you want tracking information, we are sorry to say that we cannot of International Tracking at this time.

Customs Law requires us to make a full, visible inventory for their inspection that includes a monetary value of the contents. Marking the packages as gifts will not nullify this requirment. We are in no way responsible for any charges your shipment incurs when it goes through your nation's CUSTOMS. If you are ordering Internationally, please call your local CUSTOMS Agent to answer all of your pertinent questions on the topic.

This is a company that stands up proudly for our men and women in the field of service to this country, and we are very pleased to ship wherever these Military Personnel may be stationed in the world. APO/FPO orders are welcome and encouraged. The shipping option of Expedited and Express Mail is not currently available to those addresses with an APO/FPO notation since they are treated, for all intents and purposes, like International Mail. The shipping estimates above do not represent the shipping time it takes for the APO/FPO orders to reach their destinations, but we assure you that we ship them out the door at the same speed as all of our other orders.

We use USPS Standard Shipping for all orders going to PO BOX addresses. These shipments are usually completed within THREE to FIVE business days.


How do your shirts compare to BRAND X? / Are these going to hold up or fall apart after a little bit of wear and tear?

These shirts are of the best quality available! We hunted around for the best shirt supplier we found, and we stand behind the excellent quality of these 100% cotton, preshrunk shirts!